Josh Posted August 22, 2018 Posted August 22, 2018 I forgot my password and the captcha window doesn't work in the 'forgot password' mode. The reason I can post this is because my work computer is still set to auto login, however I cleared history on my home machine. Any suggestions? I can't reset the password without the old one.
Stuart Galbraith Posted August 22, 2018 Posted August 22, 2018 You have to contact support to get it reset. There is an email address around here someplace, because I had to do it myself a couple of years back, but I cant remember where I saw it. Forgot password was locked out at the time. I believe it still is, I think they had a problem with security or somesuch.
Josh Posted August 22, 2018 Author Posted August 22, 2018 (edited) Nevermind, I figured it out. Just needed a couple more attempts once the 30 minutes lockout wore off. Thanks for getting back to me Stuart. ETA: moderators feel free to lock or delete the thread. Edited August 22, 2018 by Josh
Stuart Galbraith Posted August 22, 2018 Posted August 22, 2018 Ah, they must have turned it back on then. Good to know.
Soren Ras Posted August 22, 2018 Posted August 22, 2018 In case you run into captcha issues again, make sure you try changing browsers. Some browsers come a cropper against certain types of javascript/flash/java plugins, while others will work fine. I have yet to find one that works every time on everything. --Soren
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